I'm kinda surprised you haven't gone to the site and just LOOKED at one of the games.
Well, one big reason is that nowhere in this thread had you actually linked to anything other than a YouTube video and a Word document that I can't open because I don't have Word. (Pro tip: make stuff like this available in a format that everyone - on EVERY modern operating system - can view out of the box. Plain text is best, RTF is doable and if you really need all that formatting and layout stuff you can probably stretch to PDF.)
So I've found your website, so here is some advice:
- Please, get a graphic artist to re-skin it, it doesn't exactly scream 'professional' right now - especially with the animated adverts for dodgy things like Evony.
- Making people sign up to see a demo is going to put a fair number of people off before you've even had the chance to impress them.
- Speaking of which, your signup process has 'sexual orientation' as a required field?!
I can think of some people who'll be more than a little wary of that.
Now, your tutorial game isn't particularly impressive - am I supposed to take it that this demonstrates the current state of your engine? There's no hover-highlighting for things like menu item selections, there's no transitions between poses, the text sometimes overflows the box and sometimes I'm left with an empty text box I need to click to advance through for no apparent reason. Not to mention that I have to click the text box specifically to advance - at first, I thought it was just broken. And there's a sound on/off switch, but I don't hear anything...?
And given that I had to sit there and watch while Tyrone's sprite disappeared from the screen and loaded scanline by scanline in front of me when he changed poses, I get the impression that you refused to answer my question about pre-caching and low-speed connections because you haven't done any work in that area at all.
I did try it on my mobile phone, and it has problems. I get the BG and can click through dialogue, but Tyrone's sprite never shows up... and once I get to a menu, I click and click on the options and it refuses to advance. Not to mention that it's using exactly the same size assets as for desktop delivery, so it's pretty much impossible to play, I'd have to pan left and right constantly to even read the dialogue. Also it gave me an error saying Flash 8 wasn't installed... don't I remember hearing that you can't run Flash on iPhone/iPad?
Sorry, but given the current state of your engine, I'm not impressed in the least, and certainly wouldn't want my name associated with it. And please, if all I wanted to do was disparage you, I'd have just left it at "I tried your engine, it was shit"; all of those points are things I'm advising you to improve if you seriously want to try and sell this to people.
As for latency issues, the great thing about renting from a VERY big company using a VERY nice spread out setup is that we, and most of Amazon's customers rarely have any latency or downtime issues.
Honestly, you're missing the problem. You might not have any latency issues at the datacentre, but people rarely do; this doesn't stop a customer from trying to use your website over dial-up, or (more likely, given the sales approach you're taking) over a low-strength mobile phone signal, where their connection is low-speed and potentially keeps dropping out. If you want to really sell your games in the mobile space, you seriously need to do something about this and not just wave your arms and say "but it's Amazon, they'll make it really fast for us".
Let me just ask people to keep this discussion about the engine, technology, and business aspects. Commenting on these things is fine - but commenting on people's behavior is off topic.
Actually, I think it's at least a little bit on-topic in a conversation like this. Topogae is basically trying to sell us something, his attitude towards his potential customers is going to affect that. So it's relevant advice for us to say "you're being too defensive and barbed", because he'll have trouble getting customers if he's like that with everybody.
I've already actually spent the better part of the day answering them privately, if anyone is genuinely interested. But for now, unless there's a compelling reason, answering them in a public forum like this is simply not in my best interest.
Unless you've been getting people to hand over NDAs in private before you'll tell them anything, there's effectively no difference, you know? "No compelling reason to answer in public" sounds a lot like "I don't have answers", I'm afraid.