This is the right place for Ren'Py help. Please ask one question per thread, use a descriptive subject like 'NotFound error in option.rpy' , and include all the relevant information - especially any relevant code and traceback messages. Use the code tag to format scripts.
- Ren'Py Creator
- Posts: 15447
- Joined: Mon Feb 02, 2004 10:58 am
- Completed: Moonlight Walks
- Projects: Ren'Py
- IRC Nick: renpytom
- Github: renpytom
- itch: renpytom
- Location: Kings Park, NY
To use the test case, please unzip it, run run_game.exe, play the game through once, and then roll back and forth many (>50) times. The problem manifests itself by Ren'Py freezing.
Apparently, the problem manifests consistently on mikey's system, but I haven't been able to make it manifest on either of my machines. I'm interested in finding out how widespread the problem is, and seeing if I can find anything in common among the machines that exhibit the problem.
Please try the test for a while, as the bug exhibits itself somewhat sporadically. If you were able to make the bug manifest, let me know. (Debugging dumps, debugger output, tracebacks, etc are very helpful, but even knowing that you were able to repeat the bug is important to isolating the problem.) If you were unable to make the bug manifest after a bit of trying, also let me know, as this may mean the bug is isolated to a few machines.
This has been driving me crazy for the past week or two (and it has also been annoying mikey as well), so I really ask that people who are even casually into Ren'Py devote some of their time into helping us fix this problem.
Thank you in advance.
- A Slightly frazzled PyTom.
(When was the last time you backed up your game?)
"Silly and fun things are important." - Elon Musk
Software > Drama • https://www.patreon.com/renpytom
The problem was tested thoroughly with my two computers, on both of which I can crash the game.PyTom wrote:Apparently, the problem manifests consistently on mikey's system, but I haven't been able to make it manifest on either of my machines.
In other news, just a few minutes ago, I was able to crash the game on yet another computer, Kathryn's laptop, which is almost factory-new with up-to date antivirus and no internet connection. I did this on my very first try, I started the game and after just a few clicks, the game froze.
What I do now is click through the game once, which allows me to use CTRL, and since the game loops, I just put a stone on the CTRL key, go and get some ice from the fridge, making myself something cool to drink, and by the time I get back, it's usually frozen.
PyTom probably asked you this but...:
Do you have Win XP SP2 on all computers?
Did you tried disabling hw acceleration for soundcard (Start, Run, dxdiag, sound tab)?
"Onyx" - Pentium IV, 2,8 GHz, 512 RAM (single), GeForce 4 MX 4000, internet, WinXP SP2, onboard sound AC97
"Mayako" Pentium IV, 3GHZ, 512 RAM (double), Radeon 9800 Pro, WinXP SP1, onboard sound AC97. This is my working computer.
"KAcer"... notebook, I'll update the specs when I'll get my hands on it.
I'll try to tamper with the dxdiag sound settings to see if the problem goes away when I disable it. Both Mayako and Onyx have had full acceleration so far.
Mayako's driver info:
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Description: SoundMAX Digital Audio (emulated) Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: PCI\VEN_8086&DEV_24D5&SUBSYS_81521043&REV_02 Manufacturer ID: 65535 Product ID: 65535 Type: Emulated Driver Name: Driver Version: Driver Attributes: WHQL Logo'd: Date and Size: Other Files: Driver Provider: Analog Devices HW Accel Level: Emulation Only Cap Flags: 0x2F Min/Max Sample Rate: 100, 100000 Static/Strm HW Mix Bufs: 0, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No Registry: OK Sound Test Result: Not run
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Description: Realtek AC97 Audio Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: PCI\VEN_8086&DEV_24D5&SUBSYS_00801462&REV_02 Manufacturer ID: 65535 Product ID: 65535 Type: WDM Driver Name: ALCXWDM.SYS Driver Version: 5.10.0000.5370 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 11/13/2003 15:05:36, 481596 bytes Other Files: Driver Provider: Realtek Semiconductor Corp. HW Accel Level: Full Cap Flags: 0xF5F Min/Max Sample Rate: 100, 192000 Static/Strm HW Mix Bufs: 33, 32 Static/Strm HW 3D Bufs: 33, 32 HW Memory: 0 Voice Management: Yes EAX(tm) 2.0 Listen/Src: Yes, Yes I3DL2(tm) Listen/Src: Yes, Yes Sensaura(tm) ZoomFX(tm): No Registry: OK Sound Test Result: Not run
Now what program is running and might be using soundcard on all three computers?
Process Explorer might be useful in finding that. You might also try closing everything you dont really need.
And if you use Process Explorer for killing precesses kill only the ones bellow explorer.exe (and save work before doing that).
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Process PID CPU Description Company Name System Idle Process 0 98.44 Interrupts n/a Hardware Interrupts DPCs n/a Deferred Procedure Calls System 4 SMSS.EXE 412 Windows NT Session Manager Microsoft Corporation CSRSS.EXE 472 Client Server Runtime Process Microsoft Corporation WINLOGON.EXE 500 Windows NT Logon Application Microsoft Corporation SERVICES.EXE 544 Services and Controller app Microsoft Corporation ATI2EVXX.EXE 716 ATI External Event Utility EXE Module ATI Technologies Inc. SVCHOST.EXE 760 Generic Host Process for Win32 Services Microsoft Corporation SVCHOST.EXE 808 Generic Host Process for Win32 Services Microsoft Corporation SVCHOST.EXE 872 Generic Host Process for Win32 Services Microsoft Corporation SVCHOST.EXE 896 Generic Host Process for Win32 Services Microsoft Corporation SPOOLSV.EXE 1064 Spooler SubSystem App Microsoft Corporation MDM.EXE 1312 Machine Debug Manager Microsoft Corporation SMAgent.exe 1388 SoundMAX service agent component Analog Devices, Inc. LSASS.EXE 556 0.78 LSA Shell (Export Version) Microsoft Corporation ATI2EVXX.EXE 1568 ATI External Event Utility EXE Module ATI Technologies Inc. EXPLORER.EXE 1644 Windows Explorer Microsoft Corporation CTFMON.EXE 1876 CTF Loader Microsoft Corporation procexp.exe 1444 0.78 Sysinternals Process Explorer Sysinternals
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EXPLORER.EXE 1644 Windows Explorer Microsoft Corporation SMax4PNP.exe 1832 SMax4PNP MFC Application Analog Devices, Inc. SMax4.exe 1840 SoundMAX Control Center Analog Devices, Inc. DAEMON.EXE 1852 Virtual DAEMON Manager DAEMON'S HOME CTFMON.EXE 1868 CTF Loader Microsoft Corporation procexp.exe 360 Sysinternals Process Explorer Sysinternals
Onyx's standard processes:
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Process PID CPU Description Company Name System Idle Process 0 98.44 Interrupts n/a Hardware Interrupts DPCs n/a Deferred Procedure Calls System 4 smss.exe 512 Windows NT Session Manager Microsoft Corporation csrss.exe 560 Client Server Runtime Process Microsoft Corporation winlogon.exe 584 Windows NT Logon Application Microsoft Corporation services.exe 628 Services and Controller app Microsoft Corporation svchost.exe 804 Generic Host Process for Win32 Services Microsoft Corporation svchost.exe 872 Generic Host Process for Win32 Services Microsoft Corporation svchost.exe 952 Generic Host Process for Win32 Services Microsoft Corporation svchost.exe 1048 Generic Host Process for Win32 Services Microsoft Corporation svchost.exe 1096 Generic Host Process for Win32 Services Microsoft Corporation spoolsv.exe 1344 Spooler SubSystem App Microsoft Corporation MDM.EXE 1520 Machine Debug Manager Microsoft Corporation nod32krn.exe 1560 NOD32 Kernel Service Eset nvsvc32.exe 1576 NVIDIA Driver Helper Service, Version 53.03 NVIDIA Corporation wdfmgr.exe 1720 Windows User Mode Driver Manager Microsoft Corporation alg.exe 1972 Application Layer Gateway Service Microsoft Corporation lsass.exe 640 LSA Shell (Export Version) Microsoft Corporation explorer.exe 832 Windows Explorer Microsoft Corporation nod32kui.exe 248 NOD32 Control Center GUI Eset soundman.exe 288 Realtek Sound Manager Realtek Semiconductor Corp. jusched.exe 304 issch.exe 376 InstallShield Update Service Scheduler InstallShield Software Corporation Update.exe 404 ctfmon.exe 360 CTF Loader Microsoft Corporation SpySweeper.exe 772 Spy Sweeper Webroot Software, Inc.
I don't know how it is in english Windows so:
Pravé tlačítko na Tento počítač, Spravovat, Služby a aplikace, Služby a tam přepnout Microsoft Machine Debug Manager (mdm.exe) z automaticky na ručně a zastavit službu.
Since it hasn't been brought up before, though, this does remind me of a problem I had a while back on a previous computer. You mention all the computers you're having problems with have onboard sound, mikey - are you sure that the PCs aren't just overheating? It is the height of summer, after all, and pretty much everywhere seems to be complaining that it's a particuarly hot one... I guess one question is, if you play some other sound in another process at the same time, does it also hang when Ren'Py does?
The thing about overheating is partially true, the room is very hot, no AC or anything, but we are cooling the computers with fans and it works fine, IMO.
I'll just note that with OGGs, the game never crashes for me under the same circumstances. It only does that with MP3s - and we've tried various ones, different quality, bitrate everything.
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