Error happens on some players

Discuss how to use the Ren'Py engine to create visual novels and story-based games. New releases are announced in this section.
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nanashi
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Error happens on some players

#1 Post by nanashi » Fri Dec 02, 2011 7:04 am

Hi. I received a feedback from one of my players.
My game seems to be working ok, but some players are claiming an error.

I received log.txt and traceback.txt from him.
Anybody knows what's the problem?

here's the code of the game where traceback says the game got error.

Code: Select all

label syomaku3:
    
    play music "audio/bgm/EM_BGM04.mp3"
    scene black with fade
    b "\n サラサラ、と葉音。"
    play sound "audio/se/forest_run01.mp3"
    
    show initial_forest01_motion:
        subpixel True
        size (4000, 600) 
        #yanchor 0.0 xanchor 0.0
        ypos 0.0 xpos -4.0
        alpha 1.0
        parallel:
            linear 1.0 ypos 0.0 xpos 0.0
        parallel:
            linear 0.5 alpha 0.8
            linear 0.5 alpha 0.0
    with wfade
    
    
    nvl clear
   
    scene initial_forest01 at run_zoom
    show initial_forest01_1_left at run_zoom_1_left
    show initial_forest01_1_right at run_zoom_1_right    
    show initial_forest01_2_left at run_zoom_2_left
    show initial_forest01_2_right at run_zoom_2_right    
    show initial_forest01_blackcorner
    with fade
    
    a " 走り抜えたのは森林だった。"
Attachments
traceback.txt
(4 KiB) Downloaded 35 times
log.txt
(10.82 KiB) Downloaded 28 times

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Wright1000
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Re: Error happens on some players

#2 Post by Wright1000 » Sat Dec 03, 2011 9:32 am

nanashi wrote:My game seems to be working ok, but some players are claiming an error.
I think it's because they are using an older version of Ren'py.
Ask your friends what version they are using.
He who doesn't care about the environment doesn't care about his grandchildren.

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AxemRed
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Re: Error happens on some players

#3 Post by AxemRed » Sat Dec 03, 2011 10:34 am

Looks like a Ren'Py bug. You might be able to recreate it on your own machine by forcing the software renderer.

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PyTom
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Re: Error happens on some players

#4 Post by PyTom » Sat Dec 03, 2011 10:45 am

This one is my fault, I think.
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nanashi
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Re: Error happens on some players

#5 Post by nanashi » Sat Dec 03, 2011 6:47 pm

Will you let me know when there is a solution?
I'll be releasing a fix version of my game.

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PyTom
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Re: Error happens on some players

#6 Post by PyTom » Sun Dec 04, 2011 10:53 am

Can you put together a short demo that just jumps to the line before the offending line? I think it's text related, so I'll need at least the appropriate font files - and the full game is better.
Supporting creators since 2004
(When was the last time you backed up your game?)
"Do good work." - Virgil Ivan "Gus" Grissom
"Silly and fun things are important." - Elon Musk
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nanashi
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Re: Error happens on some players

#7 Post by nanashi » Mon Dec 05, 2011 8:42 am

It's this game.
http://lemmasoft.renai.us/forums/viewforum.php?f=11

They say the error starts at the very beginning of the game.

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