[solved] Certain images not showing (LiveCrop)

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rinrin
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[solved] Certain images not showing (LiveCrop)

#1 Post by rinrin »

A customer reported a strange graphical glitch:
certain images simply don't show on the screen.
Everything else apparently works.

Example: the dress preview is there, but all the dress icons are missing.
images-missing.jpg
Aditional data:
  • It's the Steam edition of the game
  • The missing images have one thing in common: they are always part of a spritesheet (cut with LiveCrop)
  • Log file:

    Code: Select all

    Wed Jul 01 14:30:06 2015
    Windows-7-6.1.7601-SP1
    Ren'Py 6.99.1.329
     
    
    
    Windowed mode.
    Screen sizes: virtual=(800, 600) physical=(800, 600)
    Vendor: 'Intel'
    Renderer: 'Intel(R) Graphics Media Accelerator HD'
    Version: '2.1.0 - Build 8.15.10.2040'
    Display Info: <Info({'blit_sw_CC': False, 'bitsize': 32, 'wm': True, 'losses': (0, 0, 0, 8), 'hw': False, 'masks': (16711680L, 65280L, 255L, 0L), 'current_h': 900, 'current_w': 1600, 'shifts': (16, 8, 0, 0), 'blit_sw_A': False, 'blit_hw': False, 'blit_sw': False, 'bytesize': 4, 'blit_hw_CC': False, 'blit_hw_A': False, 'video_mem': 268435456})>
    Fixed-function is blacklisted.
    Extensions:
        
        GL_3DFX_texture_compression_FXT1
        GL_ARB_color_buffer_float
        GL_ARB_depth_texture
        GL_ARB_draw_buffers
        GL_ARB_draw_instanced
        GL_ARB_fragment_program
        GL_ARB_fragment_shader
        GL_ARB_half_float_pixel
        GL_ARB_multitexture
        GL_ARB_occlusion_query
        GL_ARB_pixel_buffer_object
        GL_ARB_point_parameters
        GL_ARB_point_sprite
        GL_ARB_shader_objects
        GL_ARB_shading_language_100
        GL_ARB_shadow
        GL_ARB_texture_border_clamp
        GL_ARB_texture_compression
        GL_ARB_texture_cube_map
        GL_ARB_texture_env_add
        GL_ARB_texture_env_combine
        GL_ARB_texture_env_crossbar
        GL_ARB_texture_env_dot3
        GL_ARB_texture_float
        GL_ARB_texture_non_power_of_two
        GL_ARB_texture_rectangle
        GL_ARB_transpose_matrix
        GL_ARB_vertex_buffer_object
        GL_ARB_vertex_program
        GL_ARB_vertex_shader
        GL_ARB_window_pos
        GL_ATI_separate_stencil
        GL_EXT_abgr
        GL_EXT_bgra
        GL_EXT_blend_color
        GL_EXT_blend_equation_separate
        GL_EXT_blend_func_separate
        GL_EXT_blend_minmax
        GL_EXT_blend_subtract
        GL_EXT_clip_volume_hint
        GL_EXT_compiled_vertex_array
        GL_EXT_draw_range_elements
        GL_EXT_fog_coord
        GL_EXT_framebuffer_object
        GL_EXT_multi_draw_arrays
        GL_EXT_packed_pixels
        GL_EXT_rescale_normal
        GL_EXT_secondary_color
        GL_EXT_separate_specular_color
        GL_EXT_shadow_funcs
        GL_EXT_stencil_two_side
        GL_EXT_stencil_wrap
        GL_EXT_texture3D
        GL_EXT_texture_compression_s3tc
        GL_EXT_texture_env_add
        GL_EXT_texture_env_combine
        GL_EXT_texture_filter_anisotropic
        GL_EXT_texture_lod_bias
        GL_EXT_texture_rectangle
        GL_EXT_texture_sRGB
        GL_EXT_texture_swizzle
        GL_IBM_texture_mirrored_repeat
        GL_NV_blend_square
        GL_NV_conditional_render
        GL_NV_texgen_reflection
        GL_SGIS_generate_mipmap
        GL_SGIS_texture_edge_clamp
        GL_SGIS_texture_lod
        GL_WIN_swap_hint
    Number of texture units: 8
    Using shader environment.
    Using copy RTT.
    Using gl renderer.
    Texture testing:
    - Hardware max texture size: 4096
    - 64px textures work.
    - 128px textures work.
    - 256px textures work.
    - 512px textures work.
    - 1024px textures work.
    - 2048px textures work.
    Performance test:
    - Target is 5 frames in 0.333333333333 seconds.
    - Frame drawn at 0.000000 seconds.
    - Frame drawn at 0.014000 seconds.
    - Frame drawn at 0.017000 seconds.
    - Frame drawn at 0.020000 seconds.
    - Frame drawn at 0.024000 seconds.
    - 0.024000 seconds to render 5 frames.
    
What could be causing this problem?
Last edited by rinrin on Fri Jul 03, 2015 3:31 am, edited 1 time in total.

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rinrin
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Re: Certain images not showing (probably related to LiveCrop

#2 Post by rinrin »

Update:
I investigated this further and it seems like this is indeed somehow related to LiveCrop, not just the fact that the image is pulled from a spritesheet.
For example, she can see the falling petals and flying birds animation (also from a spritesheet, but done with anim.Filmstrip), but not the water fountain animation (cut with LiveCrop and animated separately).

Any help?

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Re: Certain images not showing (probably related to LiveCrop

#3 Post by PyTom »

Usually, this means bad graphics drivers. Shift+G, and try the different options.
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rinrin
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Re: [solved] Certain images not showing (LiveCrop)

#4 Post by rinrin »

That apparently worked, thank you!

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