Lemma Soft Forums

A beta tester is having difficulties opening the .app for a Ren'Py game on their Mac, and being a windows user I can't test anything on my end. Here is the problem in detail:

- The game was built using the build-all distribution method.
- Then all versions were placed in a steam content folder, and uploaded to steamworks
- A Mac beta tester then downloaded the beta from steam, but cannot run the .app
- Attempting to run the app "shows the game in the toolbar for a brief second before disappearing" and does not leave a traceback.txt or error message
- Player has attempted to run the .app directly from the game folder with the same result
- The player is running Mac OS 10.10.15
- The beta was built with Ren'Py version 6.99.8.959
- No error messages or problems with the Win/Linux versions of the beta

Is there a common problem with running Ren'Py games on Mac OS's? This is not the first time I have had problems with Mac users. The demo I compiled a year ago also had reports of problems from Macs (downloading the zip file directly instead of the steam beta).

Is there any output visible in the Console program? Does the user experience problems with Ren'Py downloaded directly from renpy.org?

This is what he found in the console:

2/15/16 4:26:17.343 PM com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.oneshot.0x10000006.Walkerman[947])
Service exited with abnormal code: 1

I've had him try the question, and it worked. I think he launched it directly from renpy.

Am I correct in assuming this is some sort of problem with user permissions?

No clue. I'd look on other consoles for output. Launching Walkerman.sh in the terminal could also prove useful.

It looks like the all-versions build doesn't run for Mac users, but an individual mac build does.

Has the person by any chance overwritten the default version of python on their system?
It shouldn't matter, but I've seen some problems with that in the past.