ren'py 6.7.0 runtime error / python segmentation fault?

Discuss how to use the Ren'Py engine to create visual novels and story-based games. New releases are announced in this section.
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adam
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ren'py 6.7.0 runtime error / python segmentation fault?

#1 Post by adam »

Hello,

I recently downloaded the Ren'Py 6.7.0 full package and tried to run renpy.exe. I got the following generic-looking error.

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Miscrosoft Visual C++ Runtime Library

Runtime Error!

Program: ...\Desktop\renpy-6.7.0-full\renpy-6.7.0\renpy.exe

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.
I then tried to run the "console," which was in the same folder and got this message.

Code: Select all

Fatal Python error: (pygame parachute) Segmentation Fault

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information
This is the first time I've downloaded Ren'Py. I'm running on Windows XP Home. Please let me know if you need any other information.

Thanks.

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DaFool
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Re: ren'py 6.7.0 runtime error / python segmentation fault?

#2 Post by DaFool »

Which service pack? Fully updated?

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Re: ren'py 6.7.0 runtime error / python segmentation fault?

#3 Post by PyTom »

I'd also ask you download older versions of Ren'Py to see if you can isolate where the problem comes up. Also if it comes up on startup, or sometime later... and if it comes up later, what you clicked to cause it to happen.
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Re: ren'py 6.7.0 runtime error / python segmentation fault?

#4 Post by adam »

I'm on service pack 2.

I'll try the older versions and see what happens.


----

I just tried the following demos in these versions and they gave me the same Visual C++ runtime error, which seems to happen right after I double-click on renpy.exe.

6.4.0
5.6.7
5.6.1
5.4.5
5.3.0
5.1.5
5.1.2
5.1.1

Ren'Py 5.1.0 and 5.0 works for me.

I also tried to update to Service Pack 3 (KB936929), but it keeps telling me I need 4 additional megabytes of space, which is another problem I haven't dealt with yet lol.

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Re: ren'py 6.7.0 runtime error / python segmentation fault?

#5 Post by PyTom »

You can try putting:

SDL_VIDEODRIVER=directx

into your environment and running Ren'Py. (Maybe someone else can explain how to do that.) But if you're having problems running windib graphics, there is something really wrong with your system.
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Re: ren'py 6.7.0 runtime error / python segmentation fault?

#6 Post by adam »

I "set SDL_VIDEODRIVER=directx" using the command prompt, but the same error pops up in under 6.7.0 when I double-click renpy.exe.

However, running the "console" under 6.7.0 doesn't give me the segmentation fault and brings up a window, titled "Ren'Py Launcher." I select "demo" as the project and then click on "Launch."

It then brings up this message.

Code: Select all

I'm sorry, but an exception occured while executing your Ren'Py
script.

WindowsError: [Error 3] The system cannot find the path specified: 'C:\\Documents and Settings\\adam\\Desktop\\renpy-6.7.0-full\\renpy-6.7.0\\console/*.*'

Before loading the script.

-- Full Traceback ------------------------------------------------------------

  File "C:\Documents and Settings\adam\Desktop\renpy-6.7.0-full\renpy-6.7.0\renpy\bootstrap.py", line 222, in bootstrap
  File "C:\Documents and Settings\adam\Desktop\renpy-6.7.0-full\renpy-6.7.0\renpy\main.py", line 142, in main
WindowsError: [Error 3] The system cannot find the path specified: 'C:\\Documents and Settings\\adam\\Desktop\\renpy-6.7.0-full\\renpy-6.7.0\\console/*.*'

Before loading the script.

Ren'Py Version: Ren'Py 6.7.0c

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Re: ren'py 6.7.0 runtime error / python segmentation fault?

#7 Post by Twar3Draconis »

It does look like it could be a conflicting software package. Correct me if I'm wrong, it's been a while since I used Windows.
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Re: ren'py 6.7.0 runtime error / python segmentation fault?

#8 Post by Keinart »

I'm having the same issue but it happens randomly. I think it happens after opening the TeamSpeak3, before that it works perfectly. So I don't really get it. I've used some of the previous versions and it was cool, it's with the new interface when it started to fail.

I use Windows 7 Home Edition.

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Re: ren'py 6.7.0 runtime error / python segmentation fault?

#9 Post by Bryy »

I bought a brand new Surface Pro for the precise reason of showing off the game at San Diego Comic-Con/future cons, as well as having beta testers and my own team play our games at these things, and I'm getting the same error.

Windows 8 here.
64-bit.

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Re: ren'py 6.7.0 runtime error / python segmentation fault?

#10 Post by PyTom »

Bryy, are you on 6.7, or a newer Ren'Py.

There is also a known issue where Microsoft shipped the surface with a buggy OpenGL driver that cause this error. See http://answers.microsoft.com/en-us/surf ... 25b01bf2cb , and complain to MS about it.
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