"'ascii' codec can't decode byte" playing a video

[Bruni Multimedia]

An user is getting this error when he arrives at a point where a video is normally played.

Code: Select all

I'm sorry, but an uncaught exception occurred.

While running game code:
  File "renpy/common/00console.rpy", line 765, in script
    python in _console:
  File "renpy/common/00console.rpy", line 766, in <module>
    console.interact()
  File "renpy/common/00console.rpy", line 299, in interact
    self.show_stdio()
  File "renpy/common/00console.rpy", line 357, in show_stdio
    old_entry.result += "\n" + l
UnicodeDecodeError: 'ascii' codec can't decode byte 0xef in position 6: ordinal not in range(128)

-- Full Traceback ------------------------------------------------------------

Full traceback:
  File "renpy/common/00console.rpy", line 765, in script
    python in _console:
  File "/home/oem/.steam/steam/steamapps/common/General Practitioner/renpy/ast.py", line 881, in execute
    renpy.python.py_exec_bytecode(self.code.bytecode, self.hide, store=self.store)
  File "/home/oem/.steam/steam/steamapps/common/General Practitioner/renpy/python.py", line 1913, in py_exec_bytecode
    exec bytecode in globals, locals
  File "renpy/common/00console.rpy", line 766, in <module>
    console.interact()
  File "renpy/common/00console.rpy", line 299, in interact
    self.show_stdio()
  File "renpy/common/00console.rpy", line 357, in show_stdio
    old_entry.result += "\n" + l
UnicodeDecodeError: 'ascii' codec can't decode byte 0xef in position 6: ordinal not in range(128)

Linux-4.15.0-43-generic-x86_64-with-debian-buster-sid
Ren'Py 7.1.3.1092
General Practitioner 0.0.20_015
Thu Jan 17 16:18:02 2019

As far as I know he is the only one which gets the error (it has never been reported earlier) and he's running it on Linux, if that changes something.

Any idea of what this could be? I never had any similar error before.

[Karl_C]

What is the name of the video (are there any ascii characters >128 it it) and how do you call it?

[Bruni Multimedia]

The name is rita_home_sex_1, I call it with

Code: Select all

show rita_home_sex_1

    call sex_phrase from _call_sex_phrase
    call rita_sex_talk from _call_rita_sex_talk
    call rita_sex_talk from _call_rita_sex_talk_1
    call sex_phrase from _call_sex_phrase_1
    call rita_sex_talk from _call_rita_sex_talk_2
    call sex_phrase from _call_sex_phrase_2

    hide rita_home_sex_1

[Karl_C]

Check this: UnicodeDecodeError: 'ascii' codec can't decode

[Bruni Multimedia]

I asked the player submitting the report, all characters in his directory are english, so that link can't help me. Any more ideas? This is a very strange bug...