Error happens on some players

[nanashi]

Hi. I received a feedback from one of my players.
My game seems to be working ok, but some players are claiming an error.

I received log.txt and traceback.txt from him.
Anybody knows what's the problem?

here's the code of the game where traceback says the game got error.

Code: Select all

label syomaku3:
    
    play music "audio/bgm/EM_BGM04.mp3"
    scene black with fade
    b "\n　サラサラ、と葉音。"
    play sound "audio/se/forest_run01.mp3"
    
    show initial_forest01_motion:
        subpixel True
        size (4000, 600) 
        #yanchor 0.0 xanchor 0.0
        ypos 0.0 xpos -4.0
        alpha 1.0
        parallel:
            linear 1.0 ypos 0.0 xpos 0.0
        parallel:
            linear 0.5 alpha 0.8
            linear 0.5 alpha 0.0
    with wfade
    
    
    nvl clear
   
    scene initial_forest01 at run_zoom
    show initial_forest01_1_left at run_zoom_1_left
    show initial_forest01_1_right at run_zoom_1_right    
    show initial_forest01_2_left at run_zoom_2_left
    show initial_forest01_2_right at run_zoom_2_right    
    show initial_forest01_blackcorner
    with fade
    
    a "　走り抜えたのは森林だった。"

[Wright1000]

My game seems to be working ok, but some players are claiming an error.

I think it's because they are using an older version of Ren'py.
Ask your friends what version they are using.

[AxemRed]

Looks like a Ren'Py bug. You might be able to recreate it on your own machine by forcing the software renderer.

[PyTom]

This one is my fault, I think.

[nanashi]

Will you let me know when there is a solution?
I'll be releasing a fix version of my game.

[PyTom]

Can you put together a short demo that just jumps to the line before the offending line? I think it's text related, so I'll need at least the appropriate font files - and the full game is better.

[nanashi]

It's this game.
http://lemmasoft.renai.us/forums/viewforum.php?f=11

They say the error starts at the very beginning of the game.