a word of warning about itch.io

A place to discuss things that aren't specific to any one creator or game.
Forum rules
Ren'Py specific questions should be posted in the Ren'Py Questions and Annoucements forum, not here.
Post Reply
Message
Author
User avatar
jack_norton
Lemma-Class Veteran
Posts: 4084
Joined: Mon Jul 21, 2008 5:41 pm
Completed: Too many! See my homepage
Projects: A lot! See www.winterwolves.com
Tumblr: winterwolvesgames
Contact:

a word of warning about itch.io

#1 Post by jack_norton »

If you're a creator thinking to sell your game on itch.io, right now I wouldn't advise it. They're very late with payments and sadly it appears it's not just me:
https://itch.io/t/233033/payout-taking-forever

I hope this gets solved quickly of course. But as it is, the situation is VERY WORRYING... :(
follow me on Image Image Image
computer games

User avatar
gamerbum
Regular
Posts: 128
Joined: Fri Sep 18, 2015 4:40 pm
Projects: Our Lovely Escape, Mizari Loves Company
Organization: Reine Works
Tumblr: reineworks
Location: Canada
Contact:

Re: a word of warning about itch.io

#2 Post by gamerbum »

Just wanted to say I also have a payout that's been pending for 21 days. Funnily enough, another payout I put through my main itch.io account after the 21 day one was sent out like two weeks ago... It seems like they've been slowing down a lot lately; can't say I'm not disappointed. I also have a support e-mail I sent them over three weeks ago still waiting for a reply.

User avatar
jack_norton
Lemma-Class Veteran
Posts: 4084
Joined: Mon Jul 21, 2008 5:41 pm
Completed: Too many! See my homepage
Projects: A lot! See www.winterwolves.com
Tumblr: winterwolvesgames
Contact:

Re: a word of warning about itch.io

#3 Post by jack_norton »

After I posted on twitter: https://twitter.com/pcmacgames/status/1 ... 1798089730
they finally replied. Hopefully this will get solved.
follow me on Image Image Image
computer games

User avatar
AntiquedFae
Veteran
Posts: 338
Joined: Wed Aug 14, 2013 12:57 pm
Location: Somewhere with an Eight Month Long Winter...
Contact:

Re: a word of warning about itch.io

#4 Post by AntiquedFae »

That's really terrible. :( Itch.io has always seemed like a place more suited to non-commercial games to me, which has been said before by others, but this is just awful for you. I'm really sorry this is happening and hope it gets fixed soon.
You can call me Fae!
I offer proofreading and ideabouncing. You can find out more in my thread.

User avatar
jack_norton
Lemma-Class Veteran
Posts: 4084
Joined: Mon Jul 21, 2008 5:41 pm
Completed: Too many! See my homepage
Projects: A lot! See www.winterwolves.com
Tumblr: winterwolvesgames
Contact:

Re: a word of warning about itch.io

#5 Post by jack_norton »

I got a reply by email this morning, looks like the situation should be fixed in a week or so (I presume also for everyone else). Crossing fingers :)
follow me on Image Image Image
computer games

User avatar
Aviala
Miko-Class Veteran
Posts: 533
Joined: Tue Sep 03, 2013 8:40 am
Completed: Your Royal Gayness, Love Bug, Lovingly Evil
Organization: Lizard Hazard Games
Tumblr: lizardhazardgames
itch: aviala
Location: Finland
Contact:

Re: a word of warning about itch.io

#6 Post by Aviala »

I really hope they'll be able to fix it and it really is just a temporary issue caused by the new European information control laws. Itch.io has always been a really indie developer friendly site - customizable, open, easy to use, etc. I'd be really sad if they couldn't overcome this hurdle because I like the site but well... a site that doesn't pay devs what they're owed isn't really usable. :'D I still have faith that they'll fix the issue tho!

User avatar
jack_norton
Lemma-Class Veteran
Posts: 4084
Joined: Mon Jul 21, 2008 5:41 pm
Completed: Too many! See my homepage
Projects: A lot! See www.winterwolves.com
Tumblr: winterwolvesgames
Contact:

Re: a word of warning about itch.io

#7 Post by jack_norton »

Today after filling the new tax form, I got the first of the many payments they owed me, so I think everything is solved :)
follow me on Image Image Image
computer games

Post Reply

Who is online

Users browsing this forum: No registered users