Problems running an .app on Mac OS 10.10.5

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Scalemail
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Problems running an .app on Mac OS 10.10.5

#1 Post by Scalemail » Sun Feb 14, 2016 9:18 pm

A beta tester is having difficulties opening the .app for a Ren'Py game on their Mac, and being a windows user I can't test anything on my end. Here is the problem in detail:

- The game was built using the build-all distribution method.
- Then all versions were placed in a steam content folder, and uploaded to steamworks
- A Mac beta tester then downloaded the beta from steam, but cannot run the .app
- Attempting to run the app "shows the game in the toolbar for a brief second before disappearing" and does not leave a traceback.txt or error message
- Player has attempted to run the .app directly from the game folder with the same result
- The player is running Mac OS 10.10.15
- The beta was built with Ren'Py version 6.99.8.959
- No error messages or problems with the Win/Linux versions of the beta

Is there a common problem with running Ren'Py games on Mac OS's? This is not the first time I have had problems with Mac users. The demo I compiled a year ago also had reports of problems from Macs (downloading the zip file directly instead of the steam beta).

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Re: Problems running an .app on Mac OS 10.10.5

#2 Post by PyTom » Mon Feb 15, 2016 1:46 am

Is there any output visible in the Console program? Does the user experience problems with Ren'Py downloaded directly from renpy.org?
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Re: Problems running an .app on Mac OS 10.10.5

#3 Post by Scalemail » Mon Feb 15, 2016 3:33 am

This is what he found in the console:

2/15/16 4:26:17.343 PM com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.oneshot.0x10000006.Walkerman[947])
Service exited with abnormal code: 1

I've had him try the question, and it worked. I think he launched it directly from renpy.

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Re: Problems running an .app on Mac OS 10.10.5

#4 Post by Scalemail » Mon Feb 15, 2016 11:41 pm

Am I correct in assuming this is some sort of problem with user permissions?

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Re: Problems running an .app on Mac OS 10.10.5

#5 Post by PyTom » Tue Feb 16, 2016 1:25 am

No clue. I'd look on other consoles for output. Launching Walkerman.sh in the terminal could also prove useful.
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Re: Problems running an .app on Mac OS 10.10.5

#6 Post by Scalemail » Sat Feb 20, 2016 12:18 am

It looks like the all-versions build doesn't run for Mac users, but an individual mac build does.

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Re: Problems running an .app on Mac OS 10.10.5

#7 Post by bomjacob » Sun Feb 21, 2016 12:07 pm

Has the person by any chance overwritten the default version of python on their system?
It shouldn't matter, but I've seen some problems with that in the past.

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