Testers Needed for MP3 problem.
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This is the right place for Ren'Py help. Please ask one question per thread, use a descriptive subject like 'NotFound error in option.rpy' , and include all the relevant information - especially any relevant code and traceback messages. Use the code tag to format scripts.
This is the right place for Ren'Py help. Please ask one question per thread, use a descriptive subject like 'NotFound error in option.rpy' , and include all the relevant information - especially any relevant code and traceback messages. Use the code tag to format scripts.
- PyTom
- Ren'Py Creator
- Posts: 16097
- Joined: Mon Feb 02, 2004 10:58 am
- Completed: Moonlight Walks
- Projects: Ren'Py
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Testers Needed for MP3 problem.
Okay, we (mikey and I... with mikey doing most of the work) have put together a test case for the problems he's been experiencing with mp3s. The test case takes the form of a small Ren'Py game, which can be downloaded from:
http://www.bishoujo.us/tmp/crashme.zip
To use the test case, please unzip it, run run_game.exe, play the game through once, and then roll back and forth many (>50) times. The problem manifests itself by Ren'Py freezing.
Apparently, the problem manifests consistently on mikey's system, but I haven't been able to make it manifest on either of my machines. I'm interested in finding out how widespread the problem is, and seeing if I can find anything in common among the machines that exhibit the problem.
Please try the test for a while, as the bug exhibits itself somewhat sporadically. If you were able to make the bug manifest, let me know. (Debugging dumps, debugger output, tracebacks, etc are very helpful, but even knowing that you were able to repeat the bug is important to isolating the problem.) If you were unable to make the bug manifest after a bit of trying, also let me know, as this may mean the bug is isolated to a few machines.
This has been driving me crazy for the past week or two (and it has also been annoying mikey as well), so I really ask that people who are even casually into Ren'Py devote some of their time into helping us fix this problem.
Thank you in advance.
- A Slightly frazzled PyTom.
http://www.bishoujo.us/tmp/crashme.zip
To use the test case, please unzip it, run run_game.exe, play the game through once, and then roll back and forth many (>50) times. The problem manifests itself by Ren'Py freezing.
Apparently, the problem manifests consistently on mikey's system, but I haven't been able to make it manifest on either of my machines. I'm interested in finding out how widespread the problem is, and seeing if I can find anything in common among the machines that exhibit the problem.
Please try the test for a while, as the bug exhibits itself somewhat sporadically. If you were able to make the bug manifest, let me know. (Debugging dumps, debugger output, tracebacks, etc are very helpful, but even knowing that you were able to repeat the bug is important to isolating the problem.) If you were unable to make the bug manifest after a bit of trying, also let me know, as this may mean the bug is isolated to a few machines.
This has been driving me crazy for the past week or two (and it has also been annoying mikey as well), so I really ask that people who are even casually into Ren'Py devote some of their time into helping us fix this problem.
Thank you in advance.
- A Slightly frazzled PyTom.
Supporting creators since 2004
(When was the last time you backed up your game?)
"Do good work." - Virgil Ivan "Gus" Grissom(When was the last time you backed up your game?)
Software > Drama • https://www.patreon.com/renpytom
Re: Testers Needed for MP3 problem.
The problem was tested thoroughly with my two computers, on both of which I can crash the game.PyTom wrote:Apparently, the problem manifests consistently on mikey's system, but I haven't been able to make it manifest on either of my machines.
In other news, just a few minutes ago, I was able to crash the game on yet another computer, Kathryn's laptop, which is almost factory-new with up-to date antivirus and no internet connection. I did this on my very first try, I started the game and after just a few clicks, the game froze.
We were discussing the option of my room being cursed. Again, sometimes it takes as much as 50 times going up and down, even restarts.
What I do now is click through the game once, which allows me to use CTRL, and since the game loops, I just put a stone on the CTRL key, go and get some ice from the fridge, making myself something cool to drink, and by the time I get back, it's usually frozen.
What I do now is click through the game once, which allows me to use CTRL, and since the game loops, I just put a stone on the CTRL key, go and get some ice from the fridge, making myself something cool to drink, and by the time I get back, it's usually frozen.
Okay, so... let's take this one step at a time:
"Onyx" - Pentium IV, 2,8 GHz, 512 RAM (single), GeForce 4 MX 4000, internet, WinXP SP2, onboard sound AC97
"Mayako" Pentium IV, 3GHZ, 512 RAM (double), Radeon 9800 Pro, WinXP SP1, onboard sound AC97. This is my working computer.
"KAcer"... notebook, I'll update the specs when I'll get my hands on it.
I'll try to tamper with the dxdiag sound settings to see if the problem goes away when I disable it. Both Mayako and Onyx have had full acceleration so far.
"Onyx" - Pentium IV, 2,8 GHz, 512 RAM (single), GeForce 4 MX 4000, internet, WinXP SP2, onboard sound AC97
"Mayako" Pentium IV, 3GHZ, 512 RAM (double), Radeon 9800 Pro, WinXP SP1, onboard sound AC97. This is my working computer.
"KAcer"... notebook, I'll update the specs when I'll get my hands on it.
I'll try to tamper with the dxdiag sound settings to see if the problem goes away when I disable it. Both Mayako and Onyx have had full acceleration so far.
With the hardware acceleration disabled, it still crashes on Mayako and Onyx.
Mayako's driver info:
Onyx's driver info
Mayako's driver info:
Code: Select all
Description: SoundMAX Digital Audio (emulated)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_8086&DEV_24D5&SUBSYS_81521043&REV_02
Manufacturer ID: 65535
Product ID: 65535
Type: Emulated
Driver Name:
Driver Version:
Driver Attributes:
WHQL Logo'd:
Date and Size:
Other Files:
Driver Provider: Analog Devices
HW Accel Level: Emulation Only
Cap Flags: 0x2F
Min/Max Sample Rate: 100, 100000
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run
Code: Select all
Description: Realtek AC97 Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_8086&DEV_24D5&SUBSYS_00801462&REV_02
Manufacturer ID: 65535
Product ID: 65535
Type: WDM
Driver Name: ALCXWDM.SYS
Driver Version: 5.10.0000.5370 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/13/2003 15:05:36, 481596 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 100, 192000
Static/Strm HW Mix Bufs: 33, 32
Static/Strm HW 3D Bufs: 33, 32
HW Memory: 0
Voice Management: Yes
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run
Okay so it probably isn't hardware or driver...
Now what program is running and might be using soundcard on all three computers?
Process Explorer might be useful in finding that. You might also try closing everything you dont really need.
Edit:
And if you use Process Explorer for killing precesses kill only the ones bellow explorer.exe (and save work before doing that).
Now what program is running and might be using soundcard on all three computers?
Process Explorer might be useful in finding that. You might also try closing everything you dont really need.
Edit:
And if you use Process Explorer for killing precesses kill only the ones bellow explorer.exe (and save work before doing that).
Actually, I keep Mayako extremely clean. I was able to crash it with these running:
This is after I killed the things that are usually running, which are:
So it's hard for me to see what could possibly cause it. The only thing below explorer that both computers have the same is indeed CTFMON.EXE. Just for making things complete...
Onyx's standard processes:
Code: Select all
Process PID CPU Description Company Name
System Idle Process 0 98.44
Interrupts n/a Hardware Interrupts
DPCs n/a Deferred Procedure Calls
System 4
SMSS.EXE 412 Windows NT Session Manager Microsoft Corporation
CSRSS.EXE 472 Client Server Runtime Process Microsoft Corporation
WINLOGON.EXE 500 Windows NT Logon Application Microsoft Corporation
SERVICES.EXE 544 Services and Controller app Microsoft Corporation
ATI2EVXX.EXE 716 ATI External Event Utility EXE Module ATI Technologies Inc.
SVCHOST.EXE 760 Generic Host Process for Win32 Services Microsoft Corporation
SVCHOST.EXE 808 Generic Host Process for Win32 Services Microsoft Corporation
SVCHOST.EXE 872 Generic Host Process for Win32 Services Microsoft Corporation
SVCHOST.EXE 896 Generic Host Process for Win32 Services Microsoft Corporation
SPOOLSV.EXE 1064 Spooler SubSystem App Microsoft Corporation
MDM.EXE 1312 Machine Debug Manager Microsoft Corporation
SMAgent.exe 1388 SoundMAX service agent component Analog Devices, Inc.
LSASS.EXE 556 0.78 LSA Shell (Export Version) Microsoft Corporation
ATI2EVXX.EXE 1568 ATI External Event Utility EXE Module ATI Technologies Inc.
EXPLORER.EXE 1644 Windows Explorer Microsoft Corporation
CTFMON.EXE 1876 CTF Loader Microsoft Corporation
procexp.exe 1444 0.78 Sysinternals Process Explorer Sysinternals
Code: Select all
EXPLORER.EXE 1644 Windows Explorer Microsoft Corporation
SMax4PNP.exe 1832 SMax4PNP MFC Application Analog Devices, Inc.
SMax4.exe 1840 SoundMAX Control Center Analog Devices, Inc.
DAEMON.EXE 1852 Virtual DAEMON Manager DAEMON'S HOME
CTFMON.EXE 1868 CTF Loader Microsoft Corporation
procexp.exe 360 Sysinternals Process Explorer Sysinternals
Onyx's standard processes:
Code: Select all
Process PID CPU Description Company Name
System Idle Process 0 98.44
Interrupts n/a Hardware Interrupts
DPCs n/a Deferred Procedure Calls
System 4
smss.exe 512 Windows NT Session Manager Microsoft Corporation
csrss.exe 560 Client Server Runtime Process Microsoft Corporation
winlogon.exe 584 Windows NT Logon Application Microsoft Corporation
services.exe 628 Services and Controller app Microsoft Corporation
svchost.exe 804 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 872 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 952 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1048 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1096 Generic Host Process for Win32 Services Microsoft Corporation
spoolsv.exe 1344 Spooler SubSystem App Microsoft Corporation
MDM.EXE 1520 Machine Debug Manager Microsoft Corporation
nod32krn.exe 1560 NOD32 Kernel Service Eset
nvsvc32.exe 1576 NVIDIA Driver Helper Service, Version 53.03 NVIDIA Corporation
wdfmgr.exe 1720 Windows User Mode Driver Manager Microsoft Corporation
alg.exe 1972 Application Layer Gateway Service Microsoft Corporation
lsass.exe 640 LSA Shell (Export Version) Microsoft Corporation
explorer.exe 832 Windows Explorer Microsoft Corporation
nod32kui.exe 248 NOD32 Control Center GUI Eset
soundman.exe 288 Realtek Sound Manager Realtek Semiconductor Corp.
jusched.exe 304
issch.exe 376 InstallShield Update Service Scheduler InstallShield Software Corporation
Update.exe 404
ctfmon.exe 360 CTF Loader Microsoft Corporation
SpySweeper.exe 772 Spy Sweeper Webroot Software, Inc.
You could try disabling Microsoft Machine Debug Manager (mdm.exe) in Services Control Panel (Stop the service, then set it to 'manual' instead of 'automatic')
---
I don't know how it is in english Windows so:
Pravé tlačítko na Tento počítač, Spravovat, Služby a aplikace, Služby a tam přepnout Microsoft Machine Debug Manager (mdm.exe) z automaticky na ručně a zastavit službu.
---
I don't know how it is in english Windows so:
Pravé tlačítko na Tento počítač, Spravovat, Služby a aplikace, Služby a tam přepnout Microsoft Machine Debug Manager (mdm.exe) z automaticky na ručně a zastavit službu.
For what it's worth, eighty or so mousewheel-up, clicks over the transition didn't crash it, thirty or so mousewheel-up, Ctrls didn't crash it, and leaving it running through the entire thing on skip mode as mikey suggested for about twenty minutes while I read comics to the sound of "buh-..bee-..buh-..bee-.." didn't crash it. I'm on a P4, WinXP Pro SP2, Creative SB Live! Value soundcard.
Since it hasn't been brought up before, though, this does remind me of a problem I had a while back on a previous computer. You mention all the computers you're having problems with have onboard sound, mikey - are you sure that the PCs aren't just overheating? It is the height of summer, after all, and pretty much everywhere seems to be complaining that it's a particuarly hot one... I guess one question is, if you play some other sound in another process at the same time, does it also hang when Ren'Py does?
Since it hasn't been brought up before, though, this does remind me of a problem I had a while back on a previous computer. You mention all the computers you're having problems with have onboard sound, mikey - are you sure that the PCs aren't just overheating? It is the height of summer, after all, and pretty much everywhere seems to be complaining that it's a particuarly hot one... I guess one question is, if you play some other sound in another process at the same time, does it also hang when Ren'Py does?
Well, sometimes it's better to restart Ren'Py and try crashing again, but... I don't know, this is starting to get freaky.
The thing about overheating is partially true, the room is very hot, no AC or anything, but we are cooling the computers with fans and it works fine, IMO.
I'll just note that with OGGs, the game never crashes for me under the same circumstances. It only does that with MP3s - and we've tried various ones, different quality, bitrate everything.
The thing about overheating is partially true, the room is very hot, no AC or anything, but we are cooling the computers with fans and it works fine, IMO.
I'll just note that with OGGs, the game never crashes for me under the same circumstances. It only does that with MP3s - and we've tried various ones, different quality, bitrate everything.
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